Insights

We believe research should do more than generate data, it should deepen understanding, challenge assumptions, and help organisations create meaningful change.

Here are some of our favourite published articles, insights, and published research exploring social impact, participation, behaviour, inclusion, and public engagement.

DISABILITY AND ACTIVITY SURVEY

Each year, True Insights collaborates with Activity Alliance and IFF Research to deliver the annual Disability and Activity Survey and Disability Inclusion Report. Since 2023/24, this work has explored disabled people’s experiences of sport and physical activity, helping organisations better understand the barriers, inequalities, and opportunities shaping participation across the UK. The full reports and details are available from the Activity Alliance website.

Activity Alliance disability inclusion Survey Full report June 2025-2026

Activity Alliance disability inclusion Survey Full report June 2023-2024

The recording of the ADAS webinar is now on our youtube channel with British Sign Language overlay. ADAS Webinar

Representation and portrayal of audiences on BBC television Research

Published in partnership with Kantar Media, this research explored how audiences experience representation and portrayal across BBC television content. Written by Jason Vir, Kathryn Hall, and Rory Foye.

TV continues to play a powerful role in reflecting and shaping viewers’ perceptions of the world. It can perform as a mirror, reflecting audiences’ lives and experiences back at them in a way they can relate to, which can provide validation and reassurance. It can also act as a window – which gives views in two directions – through which audiences can see and learn about other people, as well as providing visibility to others so that different people are seen and understood. TV also provides role models, which can help address ignorance and negative perceptions.

Representation and portrayal relate not just to the people and places that appear on TV, but also to how they come across to the audience. There can be a tendency for TV to make a mere nod towards diversity – having, for example, ‘just the one’ person from a minority ethnic background on a panel discussion – which can feel like a box-ticking exercise rather than an embrace of diversity. Portrayal needs to feel authentic – showing people that feel real and rounded rather than clichéd or belittled – and for all walks of life to be represented.

We have written published articles on this and one written by our Qualitative Lead/ Director Kathryn Hall with Kantar can be found on the link.

Click here to see the full paper written by our qualitative Lead whilst at a previous agency